Description: Service Delivery Cloud Migration High Level Summary: The client was performing an extensive internal change, due to growth via Mergers & Acquisition, requiring a change in support vendor. A consolidation of multiple Managed Service Providers was in flight to reduce to a more manageable number, and create efficient internal workflows. Objective: Primary objective was to…
Description: Agile Transformation High Level Summary: The client was performing an extensive internal change, which required the re-organization of the Software Development team from an unstructured and chaotic team into a fluid Agile and Scrum-based team. Objective: Primary objective was the implementation of Agile and Scrum methodology and cadences with a Java and IBM WebSphere Commerce…
Description: Migration to Office 365 High Level Summary: The client was performing a planned migration from an on-premise mixed environment of Microsoft Exchange 2010 and Lotus Domino 9 to a completely hosted Office 365 environment. The volume of mail objects were 2000+, including user mailboxes, shared mailboxes, group mailboxes, shared calendars and resources. Objective: Primary…
Description: Migration to Office 365 High Level Summary: The client was undergoing extensive internal restructuring, right-sizing staffing and migrating services to the cloud to reduce costs and mitigate risks. The Office 365 was selected as the premium marketplace leader, with rich functionality that could be scaled with simplicity. A fully cloud-based environment was supportive to…
Description: JIRA Agile Cloud Migration High Level Summary: Client was migrating all on-premise services into cloud/SaaS versions to support a change in internal IT Strategy, and re-org reducing IT headcount. The Atlassian JIRA product was to be maintained, although utilizing the “on demand” cloud version. Objective: Primary objective was to migrate new projects into the…
Description: Cloudification of SaaS Product High Level Summary: Progressive migration of in-house and on-premise services/infrastructure into a high-availability robust cloud platform. Amazon’s AWS platform was selected due to its maturity and identified suitability to software and development platforms. Objective: Primary objectives were driven by lowering CAPEX costs, reducing OPEX with minimal compute power which could…
Description: Implementation SaaS Product High Level Summary: A traditional hosted customer facing CMS system was in production that was originally designed for an alternate market, with simple web GUI drive access and a cumbersome offline client. Highroads were designing a new “V2” system and was in development as a fully SaaS product with both web…
Description: Corporate Asset Sale High Level Summary: During Q4 2015 Highroads sold the assets and IP for their “V1” services, including physical assets, IP, licensing, customer base and staff to Enrollment Advisors, now DirectPath, LLC. The asset sale required a project to divest software, development environments, QA environments, staging environments, demo environments, training environments, DR…
Description: Canadian Operations Closure High Level Summary: In Q4 2016 Highroads announced the closure of their Canadian offices, with the subsequent planned closure of the Canadian company. IT Operations was to be fully handed over to various outsourced vendors, physical presence within the Ottawa office was to be immediately deprecated and the closure of the…
Description: Virtualization Strategy High Level Summary: The Dymon corporate infrastructure was operating on unique physical hardware per server and per service. We identified 8 physical servers of identical capacity that were running at less than 20% utilization, in one instance 0% utilization. Switching and networks were analyzed and we identified 3 totally unused Layer 3…