Description: Atlassian JIRA Implementation High Level Summary: The client was implementing JIRA for managing and tracking tasks performed by a number of Cyber Security teams. In addition to the JIRA implementation, there were complimentary integrated implementations of Confluence and HipChat. Objective: Primary objective was to review the ‘as-is’ implementation and align it with the work…
Description: Migration to Office 365 High Level Summary: The client was performing a planned migration from an on-premise mixed environment of Microsoft Exchange 2010 and Lotus Domino 9 to a completely hosted Office 365 environment. The volume of mail objects were 2000+, including user mailboxes, shared mailboxes, group mailboxes, shared calendars and resources. Objective: Primary…
Description: Migration to Office 365 High Level Summary: The client was undergoing extensive internal restructuring, right-sizing staffing and migrating services to the cloud to reduce costs and mitigate risks. The Office 365 was selected as the premium marketplace leader, with rich functionality that could be scaled with simplicity. A fully cloud-based environment was supportive to…
Description: Cloudification of SaaS Product High Level Summary: Progressive migration of in-house and on-premise services/infrastructure into a high-availability robust cloud platform. Amazon’s AWS platform was selected due to its maturity and identified suitability to software and development platforms. Objective: Primary objectives were driven by lowering CAPEX costs, reducing OPEX with minimal compute power which could…
Description: Implementation SaaS Product High Level Summary: A traditional hosted customer facing CMS system was in production that was originally designed for an alternate market, with simple web GUI drive access and a cumbersome offline client. Highroads were designing a new “V2” system and was in development as a fully SaaS product with both web…
Description: Corporate Asset Sale High Level Summary: During Q4 2015 Highroads sold the assets and IP for their “V1” services, including physical assets, IP, licensing, customer base and staff to Enrollment Advisors, now DirectPath, LLC. The asset sale required a project to divest software, development environments, QA environments, staging environments, demo environments, training environments, DR…
Description: Canadian Operations Closure High Level Summary: In Q4 2016 Highroads announced the closure of their Canadian offices, with the subsequent planned closure of the Canadian company. IT Operations was to be fully handed over to various outsourced vendors, physical presence within the Ottawa office was to be immediately deprecated and the closure of the…
Description: Virtualization Strategy High Level Summary: The Dymon corporate infrastructure was operating on unique physical hardware per server and per service. We identified 8 physical servers of identical capacity that were running at less than 20% utilization, in one instance 0% utilization. Switching and networks were analyzed and we identified 3 totally unused Layer 3…
Description: Thin Client Rollout to Health Care High Level Summary: The Dymon Health Care retirement residences were operating with heavily aged systems that incurred excessive amounts of downtimes, ran various operating systems and various versions of software. A frequent churn of nursing staff required unique profiles to be created on each system repeatedly. We identified…
Description: Point of Sale Upgrade High Level Summary: A vendor driven change to end-user credit transaction PIN pads required Dymon Storage to update their credit transaction software, Line of Business integration module, merchant banking authentication and physical handsets with zero downtime realized to storage facilities. Objective: The POS Upgrade object was to replace the PIN…